I can't complain about the snowboarding conditions... They're excellent. Best snow ever. The lifties are great too.
My issue is with some of the lodge staff... I order the same thing from the clock tower cafe every time I go up(2 lattes, one big cookie) and supposedly season pass holders get a discount upon presentation. For the past 4 weeks the cafe has charged me 3 different prices for the same order... The cheapest price being when I forgot to present my season's pass! It makes no sense. I called them on it twice, and both times they told me the other cashier must have screwed up. So by that logic, every one of them screws the same thing up.... Do they think I'm an idiot?
Good thing the mountain is good enough to offset the rating, because although that cafe has the best coffee in Kelowna, the staff definitely doesn't know how to work a cash register consistently.